I don't know how to do a lot of things. If my computer messes up or my eyelid starts getting swollen, I have, at best, a 50/50 shot of doing anything about it.
Sure, I'll try fixing stuff myself every once in a while. But more often than not, my attempts end up being total failures that create more problems for the person who eventually helps me fix it.
But if any of this sounds familiar, don't worry. Apparently, there's a whole different level of clueless out there.